
Free shipping
Enjoy free shipping throughout the United Kingdom — simple, convenient and with no hidden costs.
30 days return policy
If something doesn't meet your expectations, you have 30 days to request a return.
Secure payment
Shop with confidence using our secure payment options protected by the latest SSL encryption technology.
About Marlow & Finch
Marlow & Finch is an independent boutique specialising in Western boots for women, shipping across the United Kingdom. We carry a small, carefully picked range rather than an endless catalogue, and every style is chosen because we would wear it ourselves.
Ankle and mid-shaft styles on block heels, in black, white, brown, khaki, pink and washed blue. Our mission is to make them straightforward to buy: honest fit guidance on every product page, clear photographs, and prices in GBP with no surprises at checkout.
Every pair ships with tracked delivery and a 30-day return window, on top of your statutory right to cancel within 14 days. If the fit isn't right, email us and we'll send you return instructions.
We post new arrivals and how they're worn over on Instagram — @marlowandfinch
Who we are
Marlow & Finch is owned and operated by Ecom Elevate, a business registered in the Netherlands under Chamber of Commerce (KvK) number 95445757. We are a small independent team selling to customers across the United Kingdom, with prices in GBP and UK delivery.
Not sure about your size or how a style fits? Send us a message before you order — we aim to respond within 24 hours.
Store name: Marlow & Finch
Company name: Ecom Elevate
Company number: 95445757 (KvK, Netherlands)
Company address: Houtzagerssingel 130, Den Haag, Zuid-Holland, 2512 XJ, Netherlands
Warehouse address: 75 Bellaport Road, Norton in Hales, Market Drayton, Shropshire, TF9 4AZ, United Kingdom
Email: info@marlowfinch.com
Phone: +44 7883 304649
Instagram: @marlowandfinch
Customer Service Hours
Monday to Friday: 09:00 – 18:00 (GMT)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.
Boots
View allFAQs
Yes — your payment details are encrypted with industry-standard SSL and our checkout is PCI DSS compliant. We never see your full card number. More in our Payment Policy
30 days from the day your order arrives, on top of your statutory 14-day right to cancel. Items must be unworn, with tags and in their original packaging. See our Refund Policy
1–2 business days to process, 4–9 in transit — roughly 5–11 business days in total. Full details in our Shipping Policy
You'll get a tracking number by email as soon as your parcel leaves us. Nothing after five business days? Contact us and we'll chase it.
Yes — free shipping on every UK order, no minimum spend. The price at checkout is the total you pay.